Reflections on giving negative feedback to humans
Having been on the side of 'being supervised' in my thesis for the last 3 years, I have forgotten how hard it is to be on the other side. Call it the 'bad side'.
Giving a person feedback is not easy. Just now I had to have a 'talk' with the cleaner, playing the role of a 'bad' cop, where my partner is the kind one.
The cleaner had been missing a lot of work in the house and last week left all the gas on. My partner came home to house smelling of gas. The fact that the lady had helped herself to snacks from the cupboard was also a bit irritating.
So, I had the chat.
Was it hard, my friend. Trying to have an even tone, being fair, and still sticking to the point, all not easy skills to express. It creates a lot of stress in a person who generally wants to please, be kind.
Yet I have to keep reminding myself that kindness does not equal weakness. In the face of bad behavior, carelessness, general laziness, kindness does not mean that we turn...